Privacy Policy | Ryve AI

Effective Date: March 30, 2026

Ryve AI ("we," "our," or "us") operates the ryve.ai website and provides AI-powered automation services for HVAC and home service businesses. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

Fill out contact forms or request a demo
Subscribe to our newsletter or communications
Create an account or sign up for our services
Communicate with us via email, phone, or chat
Provide feedback or participate in surveys

This information may include your name, email address, phone number, business name, business address, and any other details you choose to share.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

IP address and general geographic location
Browser type, version, and operating system
Pages visited, time spent on pages, and navigation paths
Referring website or source that led you to our site
Device type and screen resolution

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our AI automation services
To process your requests, demos, and inquiries
To personalize and improve your experience on our website
To send you service-related communications and updates
To send marketing communications (with your consent)
To analyze website traffic and usage patterns
To detect, prevent, and address technical issues or fraud
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share data with trusted third-party vendors who help us operate our business (e.g., hosting, analytics, CRM, email services).
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
With Your Consent: We may share information for other purposes with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at hello@ryve.ai.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@ryve.ai
Phone: +1 (555) RYVE-AI
Response Time: We aim to respond within 48 hours